1. General

• 1.1. Welcome to Hotel Savvoya Seminyak Bali. By making a reservation or staying at our hotel, you agree to comply with the following terms and conditions.
• 1.2. These terms and conditions may be subject to change from time to time without prior notice. We recommend you check this page periodically.

2. Booking

• 2.1. Reservations can be made through our official website, travel agents, or by phone.
• 2.2. To guarantee a reservation, we may require a deposit or credit card information.
• 2.3. A booking confirmation will be sent via email once the reservation is successful.

3. Check-In and Check-Out

• 3.1. Check-in time is at 2:00 PM. If you arrive earlier, you may leave your luggage at the reception, but your room may not be ready yet.
• 3.2. Check-out time is at 12:00 PM. If you need a late check-out, please contact reception in advance for availability and additional charges.

4. Payment

• 4.1. All payments must be made in accordance with the terms provided at the time of booking.
• 4.2. We accept various payment methods including credit cards, debit cards, and cash.
• 4.3. Additional charges may apply for extra services such as breakfast, parking, or special amenities.

5. Cancellation and Modification

• 5.1. Cancellations and modifications of reservations can be made in accordance with the policies provided at the time of booking.
• 5.2. Cancellations within the specified period may incur cancellation fees as per the applicable terms.
• 5.3. Reservation modifications are subject to availability and may require additional charges.

6. Children Policy

• 6.1. Children under the age of 6 can stay for free if using existing bedding.
• 6.2. Extra beds or baby cots are available upon request and may incur additional charges.

7. Smoking Policy

Our hotel maintains a non-smoking policy throughout all indoor areas. Smoking is only allowed in designated outdoor areas.

8. Pet Policy

We regret that pets are not allowed in the hotel premises unless special approval has been granted.

9. Liability

• 9.1. The hotel is not responsible for the loss or damage of personal belongings during your stay.
• 9.2. Guests are expected to maintain cleanliness and order in public areas and rooms.

10. Force Majeure

The hotel is not liable for delays or failures in providing services due to events beyond its control, such as natural disasters, riots, or government actions.

11. Governing Law

These terms and conditions are governed by the applicable laws of Indonesia. Any disputes arising will be resolved in the competent courts of Bali.